Please note that in rare instances, there may be delivery delays beyond the listed time frame. Customs procedures and other factors can occasionally cause delays in package delivery, which are beyond our control.

 

When returning an item, you will be responsible for covering the shipping costs, as they are non-refundable. The cost of return shipping will be deducted from your refund, except in cases where the item is damaged and needs to be replaced.

 

The time it takes for an exchanged product to reach you may vary depending on your location.

 

Please keep in mind that our products are primarily sourced from overseas, which can contribute to longer delivery times. We cannot be held responsible for undelivered packages due to incorrect addresses. However, if you encounter damaged items or packages lost in transit, we can assist you if we receive proof within 5 days of you receiving the goods.

 

Due to policy restrictions in various countries, there may be significant delays in express deliveries, and we cannot guarantee strict adherence to the specified time limits. The estimated delivery time is typically between 2-7 days, while the overall shipping time can range from 7-15 days.